What is Case Management Software? Case management software is a digital system that enables companies to track and store information in a centralized location and report on their data. Case information is accessible to a variety of users so that stakeholders can collaborate on cases and share information in a secure environment. A case management system can be installed on a local network or it can be web based. Web-based case management software is the most popular type, because it is available...

A company’s culture isn’t defined by what’s written in a handbook; it’s revealed by what happens when something goes wrong. Case IQ’s new global employee whistleblowing report found that while 80 percent of U.S. employees have witnessed misconduct at work, 42 percent either don’t know how to report it or work for organizations without a clear whistleblowing program. That signals a critical cultural gap and a missed opportunity to create a workplace where people feel safe speaking up....

In an era where Diversity, Equity, and Inclusion (DEI) faces scrutiny, discover why genuine DEI is more critical than ever for innovation, financial success, and a truly human-centric workplace.

In the past few years, AI has been popping up with uses in every industry, often making processes faster, more consistent, and less prone to errors. When Case IQ polled workplace investigators about where they could use AI the most, 41 percent agreed on case summarization and reporting (more than any other investigative process).

How can you do your best work when you’re feeling burnt out? It’s nearly impossible, but the daily reality for 98 percent of HR professionals, according to one study. While doing any job while feeling tired, overwhelmed, and underappreciated, it’s even harder when helping others is one of your key responsibilities. One way to prevent HR burnout is to automate and streamline your processes wherever possible. Tools like case management software allow HR leaders to do more work in less time, protec

What Is a Culture of Ethics? Before you start planning your new ethical culture, you need to know what it is you’re striving towards.

The first step to avoiding workplace retaliation is to establish robust in your organization. In a workplace culture that prioritizes ethical behavior, retaliation should be rare. Firstly, when you set an expectation of ethical conduct, retaliation can’t fly under the radar. If upheld and enforced by management, employees will see ethics as part of their daily duties, making them less likely to engage in, and more likely to report, retaliation when they witness it.

Shifting to a speak up culture can take a lot of time, money, and effort. You have to plan your approach, set up a hotline, and get your employees on board. But all of this work comes with benefits for your organization, both tangible and intangible. Whether you’re a government entity, a big publicly-traded company, or a small private business, bottom line is probably one of your top priorities. Did you know that a speak up culture can help you save you money?

What are Policies and Procedures? Policies and procedures go hand-in-hand but are not interchangeable. A policy is a set of general guidelines that outline the organization’s plan for tackling an issue. Policies communicate the connection between the organization’s vision and values and its day-to-day operations. A procedure explains a specific action plan for carrying out a policy. Procedures tells employees how to deal with a situation and when. Using policies and procedures together gives